Terms of Service

Last updated 9 November 2026

These terms govern your use of Nabd (“the Service”), operated by Roushdys (“we”, “us”). By creating an account you agree to them.

1. The Service

Nabd lets you connect your own WhatsApp account and send and receive messages through an HTTP API, webhooks, a WordPress plugin and an optional AI auto-reply feature. Nabd connects using the WhatsApp Web protocol and is not an official WhatsApp Business API product. Nabd is not affiliated with WhatsApp or Meta.

2. Your account

• You must provide accurate information and keep your password and API keys secret.
• You are responsible for all activity under your account and API keys.
• You must own or be authorized to use every WhatsApp number you connect.

3. Acceptable use

You must follow our Acceptable Use Policy and WhatsApp’s terms. Sending spam or unsolicited bulk messages is forbidden. WhatsApp may restrict or ban numbers at its discretion; we are not responsible for bans or restrictions applied by WhatsApp.

4. Plans, payment and renewal

• Plans are billed in advance, monthly or yearly. Prices are shown in USD and EGP; payments are charged in Egyptian Pounds (EGP) through Paymob at the rate shown at checkout.
• Plans do not renew automatically. We send reminders before your period ends; if you don’t renew, service continues for a 3-day grace period and your numbers are then paused.
• Monthly allowances reset on the 1st of each month and do not roll over. Purchased top-up credits are valid for up to 12 months while you have an active plan.
• Promotional codes are subject to their stated conditions and may be withdrawn at any time.

5. Availability

We aim for high availability but the Service is provided “as is”. Delivery depends on WhatsApp and on your phone’s connection, and may be interrupted by changes made by WhatsApp.

6. Data

We process your data as described in our Privacy Policy. We do not store message contents beyond what is needed to deliver them and power the AI bot.

7. Suspension and termination

We may suspend or terminate accounts that breach these terms or the Acceptable Use Policy, put the platform at risk, or fail to pay. You may stop using the Service at any time.

8. Liability

To the maximum extent permitted by law, our total liability is limited to the amount you paid us in the 3 months before the claim. We are not liable for indirect or consequential losses, lost profits or banned numbers.

9. Changes

We may update these terms. Material changes will be announced by email or in the portal at least 14 days in advance.

10. Contact

Questions: [email protected]. These terms are governed by the laws of the Arab Republic of Egypt.