Acceptable Use Policy

Last updated 9 November 2026

To keep Nabd reliable and to protect everyone’s numbers, you agree not to use the Service to:

• Send unsolicited messages or bulk messages to people who did not opt in to hear from you.
• Send scams, phishing, malware, or misleading content.
• Send illegal content, or content that harasses, threatens or discriminates.
• Impersonate another person or business.
• Sell or buy contact lists, or message purchased lists.
• Attempt to overload, probe or break the platform, or bypass rate limits and quotas.
• Resell the Service without an Agency plan or written permission.

Good practice

• Message customers who contacted you or explicitly agreed to receive messages.
• Make it easy to opt out and honor opt-outs immediately.
• Warm up new numbers slowly and avoid sending identical messages to many people at once.

Enforcement

We may pause sending, suspend or terminate accounts that break this policy, without refund. Report abuse to [email protected].